UNIT – I: Getting Started

• Soft Skills: An Introduction – Definition and Significance of Soft Skills; Process, Importance and Measurment of Soft Skill Development.
• Self-Discovery: Discovering the Self; Setting Goals; Beliefs, Values, Attitude, Virtue.
• Positivity and Motivation: Developing Positive Thinking and Attitude; Driving out Negativity; Meaning and Theories of Motivation; Enhancing Motivation Levels.

UNIT - II: Communication

• Interpersonal Communication: Interpersonal relations; communication models, process and barriers; team communication; developing interpersonal relationships through effective communication; listening skills; essential formal writing skills; corporate communication styles – assertion, persuasion, negotiation.
• Public Speaking: Skills, Methods, Strategies and Essential tips for effective public speaking.
• Group Discussion: Importance, Planning, Elements, Skills assessed; Effectively disagreeing, Initiating, Summarizing and Attaining the Objective.
• Non-Verbal Communication: Importance and Elements; Body Language.
• Teamwork and Leadership Skills: Concept of Teams; Building effective teams; Concept of Leadership and honing Leadership skills.

UNIT -III: SKILLS

• Interview Skills: Interviewer and Interviewee – in-depth perspectives. Before, During and After the Interview. Tips for Success.
• Presentation Skills: Types, Content, Audience Analysis, Essential Tips – Before, During and After, Overcoming Nervousness.
• Etiquette and Manners – Social and Business.
• Time Management – Concept, Essentials, Tips.
• Personality Development – Meaning, Nature, Features, Stages, Models; Learning Skills; Adaptability Skills.

UNIT – IV: MANAGEMENT SKILLS

• Decision-Making and Problem-Solving Skills: Meaning, Types and Models, Group and Ethical Decision-Making, Problems and Dilemmas in application of these skills.
• Conflict Management: Conflict - Definition, Nature, Types and Causes; Methods of Conflict Resoultion.
• Stress Management: Stress - Definition, Nature, Types, Symptoms and Causes; Stress Analysis Models and 8 Impact of Stress; Measurement and Managemet of Stress
• Leadership and Assertiveness Skills: A Good Leader; Leaders and Managers; Leadership Theories; Types of Leaders; Leadership Behaviour; Assertivness Skills.
• Emotional Intelligence: Meaning, History, Features, Components, Intrapersonal and Management Excellence; Strategies to enhance Emotional Intelligence.